配送 · Shipping & customs
Tracked delivery, customs handled.
We ship authentic Japan-made products to Kazakhstan, Uzbekistan and Kyrgyzstan — with transparent customs and end-to-end tracking on every order.
Free shipping threshold
Orders above the local free-shipping threshold ship at no cost. Below it, a flat tracked rate is shown at checkout.
End-to-end tracking
Every parcel is tracked from Japan to your door. You get a tracking link by email the moment your order ships.
Customs done for you
We prepare export and import paperwork so your order clears cleanly — no paperwork on your side.
By market
Delivery & customs at a glance
Estimated delivery windows are typical business-day ranges after dispatch. Actual times vary with customs and courier load.
| Country | Currency | Est. delivery | Customs note |
|---|---|---|---|
| Kazakhstan | KZT | 7–12 business days | Duties handled at checkout — no surprise fees on arrival. |
| Uzbekistan | UZS | 9–15 business days | Import documentation prepared by Tokyo Found for smooth clearance. |
| Kyrgyzstan | KGS | 9–16 business days | Cleared via partner courier; small orders may need ID for pickup. |
Free shipping applies automatically above the local threshold; you'll see the exact rate before you pay.
From Japan to you
How your order travels
Stage 1
Packed in Japan
Your order is picked, sealed and labelled for export.
Stage 2
International transit
Shipped via tracked air freight toward your market.
Stage 3
Customs clearance
Documents are processed for import into your country.
Stage 4
Last-mile delivery
A local courier brings it the final stretch to you.
Questions about your delivery?
Our help center covers shipping, customs and tracking — or reach us directly.