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個人情報 · Legal

Privacy Policy

Last updated 27 June 2026. How we collect, use and protect your information.

1. Introduction

This Privacy Policy explains how Tokyo Found collects, uses and protects your personal information when you use our storefront. We are committed to handling your data responsibly and only for the purposes described here.

2. Information we collect

We collect information you provide directly — such as your name, email, delivery address and order details — as well as technical data like device and usage information collected automatically when you browse the site.

3. How we use your information

We use your information to process orders, arrange delivery and customs, provide support, and improve the service. With your consent, we may also send you updates about new arrivals and offers, which you can opt out of at any time.

4. Payments

Payments are handled by Stripe. Your full card details are processed directly by Stripe and are never stored on Tokyo Found's servers. Stripe's handling of your data is governed by its own privacy policy.

5. Sharing your information

We share information only as needed to operate the service — for example, with shipping and customs partners to deliver your order, or with payment processors to take payment. We do not sell your personal data.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your market and preferences, and understand how the site is used. You can manage cookies through your browser settings.

7. Data retention

We keep your personal information only as long as necessary to provide the service and meet legal, accounting and reporting obligations. When it is no longer needed, we securely delete or anonymise it.

8. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent. To exercise these rights, contact us through the Contact page.

9. Security

We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

10. Contact

If you have questions about this policy or how we handle your data, please reach out via the Contact page.

Looking for our terms? Read the Terms of Service.